Developed in the 80's by Professor Noriaki Kano, the Kano model is based on the concepts of customer quality and...
Month: September 2023
The business community today is buzzing with business jargons like B2B (Business to Business) or B2C (Business to Consumer) but...
Consumers value certain things and timeliness is one of them. When people purchase something online or over the telephone they...
The pace of change can be stupefying, disorientating and fear-inducing. To successfully navigate to your chosen destination, you need to...
Sharing providers are disruptive innovations. The emergence of the sharing overall economy may possibly have been favorable for most of...
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